“Caroline is a rockstar!! She’s the star player you’d want on your team to close a deal! Extremely knowledgeable, responsive and will go above and beyond for her clients, highly recommended - you will not be disappointed with her service!” — Paul, December 2024
“The most honest review I can give is what I texted Caroline right after closing: "I haven’t had much time to reflect with everything that’s been happening but realize now how wonderful this entire experience has been. It has been fun and hectic and exciting. It has been waves of overwhelming and then relief to be able to rely on you. You are so good at empathizing/understanding what other people want while still quietly nudging them when they need it. Like honestly part therapist part real estate guru. I’ve said it before, but I really do think I wouldn’t be a homeowner for much longer if I hadn’t been able to work with you. So I will always, always be grateful. Thank you!" --- I'll just add that the best decision I made during my home buying journey was deciding to work with Caroline, and the second best decision was fully trusting her expertise. It was only because I was working with her that I was confident consistently offering above asking. When we finally closed, we beat out the next offer by just a few thousand with no counter from the seller. All credit to Caroline. I cannot recommend her more highly.” — Rex, May 2024
“Caroline was a great agent for us to have worked with for our first home purchase! She was highly recommended to us by a close friend, with the promise that Caroline will help us through everything; and she did exactly that! She was very responsive and always available to answer any questions that we may have. She really listened to our needs and feedback after each showing, taking notes to help us find our perfect home. She was also very knowledgeable about the whole process and would jump on a call and walk us through each step of the way.” — Tu Bao, December 2023
“If you want a real estate agent who is extremely competent, a great listener, and an incredible advocate for you, go with Caroline. We decided to work with her because she specializes in first-time buyers, and we were looking for someone who would be supportive, transparent, and knowledgeable: Caroline met all of our needs. She was extremely responsive and thorough in answering our questions, patient, and attentive to what we wanted. It was also clear from the beginning that she really cared about making sure that she did everything she could to ensure that our experience was as comfortable as possible. We're confident that listening to Caroline's advice is what led to our offer getting accepted. We had a bit of a tricky transaction because we purchased a home in a probate sale, but we felt extremely confident that everything would resolve smoothly because Caroline was by our side. She helped us navigate all kinds of bumps in the road with grace and professionalism. We're writing this review while taking a break from putting a fresh coat of paint on our new home, eating fresh guavas as dessert picked from our new courtyard tree - all thanks to Caroline!” — Gina, November 2023
“I had the pleasure of working with Caroline for my first home purchase, and I couldn't be happier. Right from our initial meeting, I felt I was in safe hands with Caroline. She has a very friendly and approachable demeanor, paired with a wealth of knowledge and experience in the local real estate market. Caroline was the best guide throughout every step of the home buying process. When I first reached out to Caroline expressing my interest in buying a home, she took the time to actively listen to my needs and preferences, going above and beyond to ensure she found homes that matched my criteria. She was very organized in scheduling our showings and was always on time. I enjoyed viewing homes together and definitely appreciated her patience with me. She genuinely cared about finding the best home for my needs. When making an offer on a home, Caroline made sure I had all the information I needed to make a competitive (but still reasonable) offer based on current market conditions and comps in the area. Her professional and kind demeanor towards the seller’s agent also helped us get our offer accepted! Throughout the entire process, Caroline maintained excellent and responsive communication with me and all parties involved in the transaction to ensure a timely close. She always made herself available to answer my questions and provided prompt updates. While in escrow, she walked me through the large volume of paperwork and helped me negotiate seller credits prior to closing. I am so grateful to have had Caroline’s help with the daunting task of finding and purchasing my first home. I wholeheartedly recommend Caroline for anyone seeking a top-notch real estate agent. Thank you Caroline!” — Tiffany, June 2023
“My fiancée and I cannot say enough good things about working with Caroline as our realtor! Caroline is everything you want a realtor to be - she is knowledgeable, responsible, generous with her time and advice, and super responsive whenever we reach out. Caroline was able to quickly find us homes that fit the criteria that we were looking for and provided us with the guidance to craft a competitive offer when the time came to make one. It took us 3 months to find our home, and Caroline supported us throughout the whole period, whether it be answering our millions of questions, helping schedule private showings, or accompanying us to open houses. She provided us with her opinions and recommendations, really listened to our feedback and what we were looking for, and continuously found homes to recommend that better fit our search criteria each time. The escrow process was smooth - Caroline handled the transaction with expertise. She was also able to help us with negotiations and getting credit from the seller! Even after escrow, Caroline continued to support us and provided us with contacts for electricians and plumbers that we are working with now for some home renovations. Overall, Caroline was an amazing realtor that truly helped us with this process end-to-end. We would definitely recommend working with her!” — Caleb, May 2023
“When it comes to home buying, crucial to success is getting a proactive and efficient realtor, Caroline Zhong for one. We are first time home buyers and we met Caroline at one of the open houses in an area we were interested in. We were passively looking for homes, but upon meeting Caroline, we thought of getting her as our real estate agent. We met different realtors prior,but Caroline stood out because of her sociable and attentive personality. Most importantly, she is responsive to a number of questions we have on home buying. Her work ethic is unparalleled. She made it to a point to give 100% of her time on every house viewing appointments and was very knowledgeable about the houses we were touring. Although we felt overwhelmed during negotiations that comes with the current competitive housing market, Caroline is confident in her craft, be it on writing the best offers or counter offers. Also her expert advise and recommendations when asked on different aspects of the purchase gave us an extra boost of reassurance. Caroline Zhong guided us well on every step of the home buying process smoothly and we are really lucky and happy to have her on our team seeing how organized and dedicated she is as a realtor as we finally reached this wonderful milestone of home ownership. She is the best realtor out there!” — Angelica, May 2023
“We worked closely with Caroline to buy our dream condo, and it was an excellent experience! Caroline was so attentive, responsive, and thoughtful when it came to not only recommending properties that we might be interested in, but also booking appointments for viewing and working around our schedules. She knew the areas we were looking in well, and made great recommendations that fit all of our specifications. Finding and buying the right place has been really stressful in this competitive market, and Caroline has made it such a breeze! If you’re looking to buy, we would definitely recommend reaching out to her and her stellar team.” — Willie, October 2021
“Caroline has been such a pleasure to work with. My wife and I met her at an open house several years ago when we first started casually looking into the real estate market. She was so genuine and willing to discuss any questions we had about the real estate market, even before we were seriously ready to purchase.
Once we started looking more seriously, Caroline did such a great job with coordinating viewings for us, as she was always flexible with her schedule and very willing to dedicate her time to tour properties with us. As first time buyers, the prospect of buying a house could seem overwhelming at times, since there are so many factors to consider. Caroline strikes the perfect balance between being very responsive and insightful whenever we had questions, while also being easy-going enough to let us be comfortable and come to our own decisions.
Once we got an offer accepted, Caroline and her team at Blue Financial Group were incredible; they made the entire escrow process so much easier and less stressful than I could have imagined. We had a 21 day escrow, and never felt under pressure because of how organized and on-top of everything Caroline and her team was. She was very thorough and was able to break down and explain any questions I had with all the paperwork we needed to complete.
Ultimately, Caroline is exceptional at what she does and will make you feel like her number one priority at all times. I can't recommend Caroline enough to anyone looking for a realtor.” — Kevin, October 2021
“As a first time home buyer, my husband and I could not have asked for a more talented, down to earth realtor than Caroline, especially in this extreme seller’s market. She was very professional throughout our search and always willing to find solutions for her clients. She’s a great communicator between sellers, mortgage broker and inspectors, you name it. She was also able to really help us look out for things during each house tour as first time home buyers which we would have never known by ourselves. Another thing we really appreciated about working with Caroline is that she knew exactly how to make our offer look strong and attracting. We had a bit of changes in the neighborhoods we wanted, and when there was a listing we immediately fell in love with, Caroline and her team acted so fast that our offer got accepted AS IS within a day! Everyone says the home buying process can be stressful, but I think the key is to find a right realtor that really cares, and I’m so glad our experience was nothing more than meeting with great people and building a working relation. If you’re looking for a realtor who truly understands your needs and will provide an above and beyond service, work with Caroline!“ — Soonmee, September 2021
“Caroline is a fantastic real estate agent! She helped me find a home in a super hot seller's market and we got it at list price (basically unheard of). We saw maybe 8 or 9 places, made offers on about 4 or 5 of them. The current market had these places going for 20-30% above list!! When you work with Caroline, you know you're in safe hands. From the get-go, she was always very quick to respond to my calls/texts, which is super important in a market that moves so quickly. She was very efficient in setting up showings for places I was interested in, and very communicative. Caroline was always very patient with me (I was a first time home buyer) and spent the time to explain things clearly in addition to answering all the questions I had. She never made me feel silly for asking basic questions. She also introduced me to one of her contacts at a mortgage broker, who was able to find me a great rate with a sizeable credit! Her familiarity with the area I was looking in was also a great asset where we were looking at condos. Finally, what really makes her stand out as an agent over others is her willingness to go the extra mile for you. Caroline always made me feel like I was her only client. I would definitely use her services again and wholeheartedly recommend her as your next agent!“ — Alice, June 2021
“I had worked with Caroline on closing really great deals several times. She is very experienced and can always provide honest and helpful suggestion to fight for the best deal for you.” — Siyu, May 2021
“Caroline helped me with my first new home purchase! When I started this adventure to buy a house, everything was new and overwhelming for me, but Caroline presented her professionalism perfectly and walked me through the steps of buying a new house patiently. Every week, she did her due diligences on sending me lists and scheduling me tours one by one. The whole processes were so smooth and I was be able to go over tens of houses per day from selected cities until I narrowed down to my target. During the escrow, she was here supporting along the way and making sure that all my questions were being answered timely. She's got a character! and I am lucky to secure the house with her helps! I have recommend her to my friends and will continue to do so!” — Aaron, March 2021
“She was a very professional and timely Real Estate Professional. We were lucky to find the house of our dreams within the first day of working with her! She was incredibly organized, knowledgeable, and provided us with guidance throughout the entire buying process. She definitely knows what she is doing! Thank you very much for all of your help, will definitely be working with her again in the future!” — Zach, January 2021
“Caroline is very resourceful and energetic real estate agent. She helped us from the start, from assisting in getting loans to finding our next house. She's a very honest, eager, tireless, and diligent agent that helped in looking for the right property for us. It didn't matter how many houses she had to show us, she did whatever she could to help satisfy our needs. Her insight helped us in our decision process. I was hopeless to get the ppty but her great negotiation skills worked wonders. Deals done!! Her personality is so charming that you will definitely like her, very enjoyable to talk to!” — Jun, December 2020
“Caroline Zhong is an experienced and empathetic Agent. She can carefully understand the family structure of the client's family, grasp the main demands of the family and the preferences of parents and children. The houses she introduces are always refreshing and delightful. She and the houses are both amazing!” — Lei, December 2020
“My husband and I were looking to buy a home in NYC, and Caroline was able to recommend us a great realtor. Caroline hand picked a number of candidates through her realtor network, interviewed them thoroughly over the phone, and recommended her top three choices to us. We were extremely happy with her recommendations and ended up picking one of the three realtors she suggested. If you have just moved to a new city and are looking to buy a home, Caroline will definitely be able to find you a good realtor no matter where you are!” —— Kristina, December 2020
“I found Caroline through an online platform, and she quickly showed her professionalism by answering lots of my questions and concerns. I have talked to several agents before I decided to work with her, but her responsiveness and integrity are valuable traits that stood out to me…I appreciate Caroline so much, and I am happy with the house I purchased after weeks of tours. I will definitely work with her again in my future purchases! Thank you! [excerpt]” —— Katrina, November 2020
“Once we were in escrow, Caroline's expertise really shined through as she helped guide us along each and every step of the way. Every email and text was responded in quick fashion. We were dealing with some [unforeseen circumstances from an unresponsive lender to a seller eager to pull the plug on the deal on deadlines not met. Caroline assured proper communication with the seller's agent and provided daily updates for us. [excerpt]” —— Dat, September 2020
“Caroline was able to get us an incredibly low interest rate and negotiated everything we wanted in our contract. As first time home buyers, she spent numerous hours on the phone with us explaining every step along the way. Caroline worked with our busy schedules and was always available when we needed her. She was extremely responsive and helped us get the home of our dreams!” —— Ryan, August 2020
“Caroline worked with us to sell our home in Monterey Park in order to combine our finances and be able to purchase a house in LA that was closer to my work. She was very professional, punctual, and organized. She was also very responsive and took our call or texts at any time of day which was really appreciated. Caroline is a hardworking individual that worked seamlessly to help us with our 2 real estate transactions. As one of the most stressful times of our lives thus far, she guided us appropriately. We appreciated her hard work!” —— Lauren, July 2020
“Caroline helped us sell our old home and buy our new home. It was tough to sync these two up without having to move somewhere intermediate and she helped us pull it off successfully. Very satisfied with how everything turned out despite the Pandemic.” —— Alex, July 2020
“Once I decided on moving, I was definitely interested in knowing what my property was worth. She was very knowledgeable about the real estate values in my area and also knew that I had financial constraints that would require a relatively quick sale. You can imagine what a daunting experience it was for me to make this decision as I had no idea what was involved in selling my place. Ms. Zhong was very helpful in explaining how the valuation of my property was determined and how she arrived at the final asking price for my property. I felt that with her knowledge, expertise and professionalism, the property was priced perfectly for a successful sale. [excerpt]” ——Ben, July 2019
“Caroline was great with helping with our first home purchase. We have never met someone who is as patient and knowledgeable as she is. We had many requirements for a new home and Caroline did not hesitate to spend every weekend with us driving up and down LA country and even San Bernardino County just to look at homes. She walked us through every step and explained everything about home buying and the escrow process. Whenever we were confused Caroline would swoop in and save the day. We couldn’t recommend anyone more than Caroline!” —— Jia Shi, May 2019
“Caroline was phenomenal to work with. She was very professional, diligent, responsive and went extra mile to get the house. We cannot ask for any thing better. We would certainly consider her for our future home buying needs." ——Suresh, March 2019
“Caroline is always willing to go extra miles to help her clients, AND she is extremely responsive. My partner and I are both full-time working professionals, so a lot of times we had to contact Caroline at night or on weekends - but she always always picks up her phone and is ready to provide all the help. [excerpt]” ——Shirley, February 2019
“Caroline is an extraordinary agent, so organized, efficient, and incredibly patient with excellent service. As a first time home buyer with language barrier, I had a lot of anxiety and insecure about the whole purchasing process. Caroline was always polite and responsive to all my concerns and endless questions. She went above and beyond and was always available for me even at midnight. [excerpt]” ——Emi, December 2018
“Caroline Zhong is efficient, organized and experienced. She helped me from the beginning of my house search to the final purchase of my home. She is responsible, reliable and honest. I highly recommend her . Next time I buy another house it will be with Caroline.” ——Awais, November 2018
“Caroline was great!!!! Very responsive and professional. Dealt with other realtors but none were as good as Caroline. Made our transition from Phoenix to Cali nice and easy and she has a great attitude." ——Isaac, June 2018
“I had one of the most easy and relaxing time to find a place for my family. Caroline made everything smooth and accommodated everything we’ve asked for. Thank you." ——Lawrence, May 2018
“We were lucky to have met Caroline and found our new home. She went over and beyond to make our dream a reality. Any questions were answered immediately. She was supportive and with us every step of the way. I would recommend her to anyone looking to buy or sell a home." ——Lillian, March 2018
“Highly recommend Caroline for her thoughtful and patient assistance, always cheerful and helpful. She helped us find our new home in Irvine successfully within days." ——Don, December 2017
